Music
Statement
Update: One Love Manchester
We thank fans for their patience as we continue to process the registrations.
Ticketmaster was unsurprisingly met with remarkable demand for One Love Manchester tickets we had on sale this morning – 140,000 fans were on the website and our call centre was buzzing.
With over 450,000 searches on our site for One Love Manchester over the last 24 hours, demand was always going to be extremely high.
We are happy to report that there are thousands of fans who sucessfully purchased tickets during the general onsale.
We understand that there are a number of fans who didn’t receive an email this morning with regards to free tickets for One Love Manchester. We worked through the night and verified thousands of original bookings although there were some we could not verify.
We want to give all fans who were at the show, regardless of where they bought their tickets, every opportunity to register for One Love Manchester, so we have opened up the registration again today, until 2pm.
To help us verify that fans were at the show, they must register on this link and provide their booking reference and information about where they bought their ticket, including the venue box office, or primary and secondary ticketing websites.
We would like to reassure any fans that were at the show, that they will receive a free ticket for One Love Manchester, provided we can verify their initial booking. We thank fans for their patience as we continue to process the registrations.
